| 1. |
How
do I receive my voice files ?
You will be provided
with a secure MT software to download,
transcribe and upload your work. Our
proprietary transcription software
provides instant access to dictations.
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| 2. |
What
are the resources required for working
from home ? |
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Software
requirements:
Operating
system – Windows 98 or Windows
2000
Microsoft Office – Office 97
or 2000 and above
Norton antivirus or any other antivirus.
Internet Explorer version 6.0 with
cipher strength 128 bit.
Stedman's Dictionary
Quick Look 99
Express Scribe |
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Hardware
requirements:
Pentium
4 with: 256 MB RAM
40 GB Hard disk
Sound Card
Foot pedal (any foot pedal compatible
with express scribe player).
Head phones
UPS backup of minimum 4 hours
Broadband Internet connection
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| 3. |
How
can I be sure of internet security
issues ?
Our servers are equipped to handle
128-bit SSL encryption with Microsoft
cryptography, making transactions
highly secure ensuring the highest
level of protection. |
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| 4. |
Do
you provide quality feedback ?
Our secure client
software allows you to check the comments
from QA and compare your version with
the final client version. |
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| 5. |
How
much can I earn ?
This would depend on your productivity,
quality and consistency of work; details
of compensation on a line basis will
be provided after screening your work
for a week. |
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| 6. |
What
constitutes a line of transcription
?
A line
consists of 65 characters with spaces. |
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| 7. |
Is
there any deposit to register as a
HBT with you ?
We
do not collect any deposit to register
with us. |
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| 8. |
What
is my payment mode & payment cycle
?
You
will get your payment before the 10th
day of every month with your paycheck
remitted directly into your bank account. |
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| 9. |
How
will I know how I have been billed
?
We
maintain records of your work done
on a day to day basis. Your monthly
line count with rate details and total
amount payable after deductions if
any will be provided by e-mail. |
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| 10. |
Do
you provide technical support ?
Yes, online support
is available 24 x 7 for all matters
through Yahoo or MSN IM. For production
matters, you will be supported in
the shift you choose to work. You
can use our customer support at anytime
to resolve any issue such as technical
support, software support, training,
payment etc. |
